Guest Experience Front Desk Agent | Flexible Schedule

Hire The Keys; Key West (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Hire The Keys in Key West is seeking a Front Desk Agent to warmly welcome guests, manage arrivals and departures, handle reservations, and address inquiries with outstanding hospitality. This role emphasizes guest relations, clear communication, and coordinating with housekeeping to ensure rooms are ready for guests.

In-person, with full- and part-time options, the pay starts at $19.50 per hour depending on the schedule and experience. Join a team dedicated to exceptional guest experiences.

Qualifications

• Experience in hospitality or resort settings preferred.
• Multilingual abilities are a plus.
• Excellent phone etiquette for professional calls.
• Strong guest-relations skills and courtesy.
• Experience with front desk operations is desirable.

Responsibilities

• Greet guests with a warm, welcoming demeanor.
• Manage check-ins and check-outs accurately.
• Handle reservations, cancellations, and changes.
• Provide information on services and local attractions.
• Resolve guest inquiries promptly to ensure satisfaction.
• Coordinate with housekeeping to ensure rooms are ready.
• Maintain clean, organized front desk area.

Skills

Hospitality experience

Customer service

Multilingual abilities

Phone etiquette

Front desk operations

Guest relations

Job description

Hire The Keys in Key West is seeking a Front Desk Agent to warmly welcome guests, manage arrivals and departures, handle reservations, and address inquiries with outstanding hospitality. This role emphasizes guest relations, clear communication, and coordinating with housekeeping to ensure rooms are ready for guests.

In-person, with full- and part-time options, the pay starts at $19.50 per hour depending on the schedule and experience. Join a team dedicated to exceptional guest experiences.