Guest Experience Front Desk Agent - Evenings & Weekends

Aimbridge Hospitality; Miamisburg (OH); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Résumé du poste

Aimbridge Hospitality is seeking a Front Desk Agent for Homewood Suites Dayton South Dayton to deliver exceptional guest service, manage smooth check-ins, and assist guests with requests. You will be the face of the hotel, creating a welcoming and efficient front desk experience.

The role requires open availability from 3PM–11PM, including weekends, with prior exposure to hotel software and Microsoft Office. A high school diploma is required; familiarity with hospitality operations is preferred.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsabilités

• Guest Service Superstar: deliver warm welcomes and top-tier service to guests.
• Communication Champ: convey messages clearly and coordinate with the team.
• Quick-Thinking Problem Solver: address challenges promptly to ensure guest satisfaction.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and financial details efficiently.

Connaissances

Guest service

Communication

Problem solving

Multitasking

Formation

High school diploma

Outils

Hotel management software

Microsoft Office

Description du poste

Aimbridge Hospitality is seeking a Front Desk Agent for Homewood Suites Dayton South Dayton to deliver exceptional guest service, manage smooth check-ins, and assist guests with requests. You will be the face of the hotel, creating a welcoming and efficient front desk experience.

The role requires open availability from 3PM–11PM, including weekends, with prior exposure to hotel software and Microsoft Office. A high school diploma is required; familiarity with hospitality operations is preferred.