Guest Experience Agent - Front Desk (Daily Pay + Benefits)

Aimbridge Hospitality, LLC; Dayton (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Extended Stay America – Dayton – North is hiring a Front Desk Agent to provide exceptional guest service, handle check-ins and inquiries, and support a welcoming, home-like experience for guests. You will coordinate with the team to ensure smooth operations and accurate billing.

The role requires a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office. Daily Pay options and comprehensive benefits are among the perks.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Deliver warm, guest-focused service and welcoming interactions.
• Communicate clearly with guests and team to ensure smooth operations.
• Resolve issues quickly to turn challenges into positive guest experiences.
• Handle reservations, check-ins/outs, and billing with accuracy and efficiency.

Skills

Guest service excellence

Clear communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Extended Stay America – Dayton – North is hiring a Front Desk Agent to provide exceptional guest service, handle check-ins and inquiries, and support a welcoming, home-like experience for guests. You will coordinate with the team to ensure smooth operations and accurate billing.

The role requires a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office. Daily Pay options and comprehensive benefits are among the perks.