Guest Experience Front Desk Agent - Austin, TX

Peachtree Group; Austin (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group, in partnership with Hyatt Centric Congress Avenue Austin, seeks a Front Desk Agent to welcome guests and manage check-ins/outs with a friendly, professional approach. You will handle payments, verify billing, and assist guests with reservations and requests while upholding brand standards and creating a warm first impression.

Join a downtown Austin property committed to guest satisfaction, energy, and authentic local spirit, with a comprehensive benefits package and

Responsibilities

• Processing check-ins and check-outs for guests.
• Securing payment and verifying/adjusting billing.
• Assisting guests with reservations and requests in a friendly, professional manner.

Job description

Peachtree Group, in partnership with Hyatt Centric Congress Avenue Austin, seeks a Front Desk Agent to welcome guests and manage check-ins/outs with a friendly, professional approach. You will handle payments, verify billing, and assist guests with reservations and requests while upholding brand standards and creating a warm first impression.

Join a downtown Austin property committed to guest satisfaction, energy, and authentic local spirit, with a comprehensive benefits package and