Guest Experience Server – Downtown Hotel

Peachtree Group Hospitality Management; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Hyatt Centric Congress Avenue Austin and Peachtree Group are seeking hospitality-driven individuals to join our dining team. You will warmly greet guests, provide menu recommendations, and ensure accurate, timely service in a fast-paced environment.

Responsibilities include taking orders, entering them into POS, collaborating with kitchen and bar staff, and maintaining a clean, organized dining area while adhering to food safety standards. Competitive benefits apply.

Qualifications

• Provide exceptional guest service with a welcoming attitude.
• Communicate clearly with guests, colleagues, and supervisors.

Responsibilities

• Greet guests warmly and offer knowledgeable recommendations on menu items, beverages, and daily specials.
• Accurately take food and beverage orders and enter them into the POS system.
• Ensure orders are prepared and delivered correctly, efficiently, and timely.
• Build positive relationships with guests and respond proactively to requests.
• Collaborate with managers, chefs, and bartenders to ensure a smooth dining experience.
• Verify and clarify orders with kitchen staff to maintain accuracy and quality.
• Present checks, process payments, and thank guests professionally.
• Assist with setup and arrangement of dining areas and larger parties.
• Maintain a clean, organized dining environment and reset tables promptly.
• Adhere to food safety, sanitation, and service standards.

Skills

Guest service mindset

Communication skills

Job description

Hyatt Centric Congress Avenue Austin and Peachtree Group are seeking hospitality-driven individuals to join our dining team. You will warmly greet guests, provide menu recommendations, and ensure accurate, timely service in a fast-paced environment.

Responsibilities include taking orders, entering them into POS, collaborating with kitchen and bar staff, and maintaining a clean, organized dining area while adhering to food safety standards. Competitive benefits apply.