Guest Experience Front Desk Agent

Pursuit Attractions and Hospitality, Inc.; Whitefish (MT); On-site; USD 19,889 - 28,326; Full time

Job summary

Pursuit Attractions and Hospitality, Inc. in Whitefish, MT, is seeking a full-time front desk associate to warmly welcome guests, check them in and out, assign rooms, and coordinate with housekeeping to ensure a seamless stay.

The starting wage is $17.50 per hour. Candidates should have a strong commitment to guest service, teamwork, safety, and the ability to multitask in a fast-paced environment, working both independently and with colleagues to deliver excellent service year-round.

Qualifications

• Previous front desk, hospitality, or guest service experience strongly preferred.
• Strong commitment to guest service and teamwork.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Positive attitude and professional demeanor.
• Commitment to safety, cleanliness, and operational standards.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Create exceptional first impressions by welcoming guests with a friendly, professional, and enthusiastic attitude.
• Check guests in and out efficiently, assign rooms, and manage room availability.
• Coordinate with housekeeping and other departments to ensure a seamless guest experience.
• Share information about hotel amenities, local attractions, activities, and services to help guests make the most of their stay.
• Respond to guest questions and requests with professionalism and a solution-focused approach.
• Support teammates across departments and jump in wherever needed.
• Take on a variety of responsibilities in a dynamic role where no two days are the same.

Skills

Front desk experience

Guest service oriented

Teamwork

Communication skills

Organizational skills

Multitasking abilities

Job description

Pursuit Attractions and Hospitality, Inc. in Whitefish, MT, is seeking a full-time front desk associate to warmly welcome guests, check them in and out, assign rooms, and coordinate with housekeeping to ensure a seamless stay.

The starting wage is $17.50 per hour. Candidates should have a strong commitment to guest service, teamwork, safety, and the ability to multitask in a fast-paced environment, working both independently and with colleagues to deliver excellent service year-round.