Guest Experience Specialist - Front Desk (Year-Round)

Pursuit; Lodge Grass (MT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Global team connections

Free Pursuit attractions

50% off for friends

Discounts on stays, dining, retail

Mental health resources

Job summary

Pursuit in Lodge Grass, Montana, is hiring for a full-time, year-round Front Desk role starting July 2026. The starting wage is $17.50/hour. Staff accommodation is not available; you must secure your own housing.

You will welcome guests, check them in/out, coordinate with housekeeping, and share information about local attractions to ensure an exceptional stay. We value guest service, teamwork, and a proactive approach.

Qualifications

• Previous Front Desk, hospitality, or guest service experience is strongly preferred.
• Strong commitment to guest service and teamwork.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Positive attitude and professional demeanor.
• Commitment to safety, cleanliness, and operational standards.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Create exceptional first impressions by welcoming guests with a friendly, professional, and enthusiastic attitude
• Check guests in and out efficiently, assign rooms, and manage room availability
• Coordinate with housekeeping and other departments to ensure a seamless guest experience
• Share information about hotel amenities, local attractions, activities, and services to help guests make the most of their stay
• Respond to guest questions and requests with professionalism and a solution-focused approach
• Support teammates across departments and jump in wherever needed
• Take on a variety of responsibilities in a dynamic role where no two days are the same

Skills

Guest service

Teamwork

Multitasking

Communication

Attention to detail

Safety compliance

Job description

Pursuit in Lodge Grass, Montana, is hiring for a full-time, year-round Front Desk role starting July 2026. The starting wage is $17.50/hour. Staff accommodation is not available; you must secure your own housing.

You will welcome guests, check them in/out, coordinate with housekeeping, and share information about local attractions to ensure an exceptional stay. We value guest service, teamwork, and a proactive approach.