Guest Experience Agent — Luxury Front Desk, Daily Pay

Schulte Restaurant Group; Tallahassee (FL); Hybrid; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

401k plan

Paid Time Off

Holiday Pay

Daily Pay (Earned wages)

Job summary

Hotel Duval in Tallahassee is seeking a Guest Service Representative to welcome guests with warmth, handle check-in/out, and provide local information. This role offers hands-on experience in a luxury hotel environment and opportunities to learn from seasoned hospitality leaders.

Ideal candidates have customer-service experience, a professional demeanor, and a willingness to learn within a high-service culture that rewards teamwork and growth.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.
• Basic computer skills and ability to use hotel software.

Responsibilities

• Greet guests with genuine hospitality and create a memorable arrival experience.
• Assist guests with check-in, check-out and questions throughout their stay.
• Recognize Marriott Bonvoy members and personalize their experience.
• Provide information about the hotel, Tallahassee, local events, dining and attractions.
• Coordinate with other hotel teams to assist guests.
• Answer incoming calls and respond to guest requests.
• Process payments and maintain accurate guest accounts.
• Maintain a clean, professional Front Desk environment.

Skills

Hospitality mindset

Customer service

Communication

Problem solving

Teamwork

Professional demeanor

Education

High School education

Front Desk operations experience

Job description

Hotel Duval in Tallahassee is seeking a Guest Service Representative to welcome guests with warmth, handle check-in/out, and provide local information. This role offers hands-on experience in a luxury hotel environment and opportunities to learn from seasoned hospitality leaders.

Ideal candidates have customer-service experience, a professional demeanor, and a willingness to learn within a high-service culture that rewards teamwork and growth.