Guest Experience Front Desk Agent

Destination by Hyatt; Stowe (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Heath Benefits - after 30 days!

Winter- Ski Pass to Stowe Mountain Res

Summer- Golf Membership to Stowe CC

Complimentary and discounted stays at

Onsite Fitness Membership

Employee discounts at the Spa & Resta

Job summary

Spruce Peak, The Lodge at Spruce Peak, part of Destination by Hyatt, seeks a Front Desk Agent to be the friendly face of our Front Office & Rooms Division in Stowe, VT. You will register guests, communicate hotel services and promotions, and provide welcoming, efficient service to all guests and visitors.

Qualifications include a high school diploma or equivalent (college degree preferred), prior hospitality experience, excellent communication and organizational skills, basic computer

Qualifications

• High school diploma or equivalent required
• College degree preferred
• Excellent communication skills
• Basic computer proficiency
• Strong organizational skills
• Customer service experience preferred
• Attention to detail
• Ability to adapt to guest needs

Responsibilities

• Register guests during check-in and check-out
• Communicate hotel services and promotions to guests
• Provide friendly, efficient registration and information to guests and visitors
• Process forms of payment and respond to guest inquiries

Job description

Spruce Peak, The Lodge at Spruce Peak, part of Destination by Hyatt, seeks a Front Desk Agent to be the friendly face of our Front Office & Rooms Division in Stowe, VT. You will register guests, communicate hotel services and promotions, and provide welcoming, efficient service to all guests and visitors.

Qualifications include a high school diploma or equivalent (college degree preferred), prior hospitality experience, excellent communication and organizational skills, basic computer