Assistant Valet Manager

Hyatt Hotels Corporation; Stowe (VT); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health Benefits - after 30 days!

Winter- Ski Pass to Stowe Mountain<br>

Summer- Golf Membership to Stowe<br>

Complimentary and discounted stays at

Onsite Fitness Membership

Employee discounts at the Spa & R餐

Job summary

Hyatt Hotels Corporation in Stowe, Vermont seeks an Assistant Valet Manager to support the daily operation of the Front Drive at The Lodge at Spruce Peak. You will help ensure exceptional guest service across the Bell, Valet, Ski Valet, Door, and Guest Service Coordinator Teams.

Reporting to the Guest Services Manager, you will coach associates, coordinate logistics, and uphold Hyatt's high standards of arrival and departure experiences.

Qualifications

• Bachelor’s degree in hospitality management or related field; 1–2 years guest service experience in hotel/resort setting or equivalent
• Previous supervisory experience in a guest-facing role preferred
• Strong leadership with commitment to guest service excellence
• Ability to stay flexible, calm, and solutions-oriented in fast-paced environment
• Knowledge of driving both automatic and manual transmissions
• Proficiency with Word, Excel and Property Management Systems (training available)
• Familiarity with SMS, ADP, and Hyatt Rewards is a plus
• Able to lift up to 50 pounds, push/pull up to 100 pounds, stand for extended periods

Responsibilities

• Oversee Front Drive operations and guest arrival/departure flow
• Coach and develop associates across Bell, Valet, Ski Valet, Door and Guest Service
• Coordinate logistics to ensure smooth department operations
• Uphold Hyatt service standards and a positive team environment
• Collaborate with Guest Services Manager to improve guest experiences

Skills

Guest service

Supervisory experience

Leadership

Flexible / calm under pressure

Driving knowledge (auto/manual)

Education

Bachelor’s degree in hospitality management

Tools

Word

Excel

Property Management Systems (PMS)

SMS

ADP

Hyatt Rewards

Job description

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It’s fitting that we are located at the pinnacle of Vermont!

We are looking for an Assistant Valet Manager to join our Rooms Division! The Assistant Guest Services Manager supports the daily operation of the Front Drive at The Lodge at Spruce Peak. This role helps ensure exceptional guest service across the Bell, Valet, Ski Valet, Door, and Guest Service Coordinator Teams. The Assistant Manager works closely with the Guest Services Manager to maintain smooth departmental operations, uphold service standards, and foster a positive, team-oriented environment. This position plays a key role in coaching associates, coordinating logistics, and ensuring that the arrival and departure experience reflects the high standards of Spruce Peak and Hyatt.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):

• Health Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets

Pay Range: $27.00 - $30.00 per hour based on experience.

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications

• Bachelor’s degree in hospitality management or a related field and a minimum of 1-2 years of guest service experience in a hotel or resort environment, or an equivalent combination of education and experience
• Previous supervisory experience in a guest-facing role preferred
• Strong leadership abilities with a demonstrated commitment to guest service excellence.
• Ability to remain flexible, calm, and solutions-oriented i90n a fast-paced environment.
• Knowledge of driving both automatic and manual transmissions.
• Working knowledge of Word, Excel, and Property Management Systems (training available).
• Familiarity with SMS, ADP, and Hyatt Rewards is an asset.
• Must be able:
  • Lift or carry up to 50 pounds and push/pull up to 100 pounds.
  • Stand and move throughout the facility for extended periods.
  • Bend, stoop, kneel, and handle equipment frequently.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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