Guest Experience Front Desk Agent

Spokane Fairfield by Marriott Airport; Spokane (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Comprehensive benefits for you and our

Paid vacation

Job summary

Spokane Fairfield by Marriott Airport in Spokane, WA is seeking a Guest Service Agent/Front Desk Agent. You will greet guests, check them in/out, and manage reservations with a welcoming approach.

The role requires 0–1 year of customer service experience, strong integrity with guest records, and the ability to handle calls and guest messages promptly. Competitive pay and benefits are offered.

Qualifications

• 0–1 year of customer service experience
• Hospitality mindset and focus on guest experience
• Ability to handle confidential guest records with integrity
• Ability to answer and route calls and take guest messages accurately

Responsibilities

• Greet, check-in, and assign rooms to guests
• Maintain guest records and handle cash transactions with accuracy
• Respond promptly to guest requests and complaints
• Answer and route calls; take guest messages
• Keep breakfast area tidy and assist with lobby and public spaces
• Support sales and marketing efforts as directed by management
• Perform laundry and other duties as assigned

Skills

Customer service

Job description

Spokane Fairfield by Marriott Airport in Spokane, WA is seeking a Guest Service Agent/Front Desk Agent. You will greet guests, check them in/out, and manage reservations with a welcoming approach.

The role requires 0–1 year of customer service experience, strong integrity with guest records, and the ability to handle calls and guest messages promptly. Competitive pay and benefits are offered.