Historic Hotel Front Desk Concierge

valorianhotel; Spokane (WA); On-site; USD 19,468 - 27,727; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays)

401K Match

Job summary

The valorianhotel is seeking a Front Desk Agent in Spokane, Washington, to create exceptional guest experiences. You will handle check-ins, provide local recommendations, and ensure that guests feel welcomed and valued.

Qualifications include a high school diploma, prior cash handling experience, and exceptional communication skills. Benefits include medical, dental coverage, hotel discounts, and more. Join our dedicated team for a fulfilling hospitality career.

Qualifications

• Ability to work flexible hours including weekends and holidays.
• Prior cash handling experience necessary.
• Knowledge of hotel or resort operations is a plus.

Responsibilities

• Greet and welcome guests with a warm and friendly attitude.
• Efficiently handle check-in and check-out procedures.
• Provide information about hotel facilities and local attractions.
• Respond to guest inquiries and resolve issues.
• Process guest payments and maintain accurate records.
• Coordinate with other departments to fulfill guest requests.
• Maintain the cleanliness of the front desk area.
• Assist in answering phone calls and handling reservations.

Skills

Exceptional communication skills

Strong problem-solving skills

Very good computer skills

Experience in customer service

Ability to multitask

Education

High school diploma or equivalent

Job description

The valorianhotel is seeking a Front Desk Agent in Spokane, Washington, to create exceptional guest experiences. You will handle check-ins, provide local recommendations, and ensure that guests feel welcomed and valued.

Qualifications include a high school diploma, prior cash handling experience, and exceptional communication skills. Benefits include medical, dental coverage, hotel discounts, and more. Join our dedicated team for a fulfilling hospitality career.