Guest Experience Agent - Luxury Front Desk

Starwood Hotels; Idaho; On-site; USD 31,000 - 44,000; Full time

Job summary

Starwood Hotels in Idaho is seeking a warm, welcoming Front Office Agent to ensure every guest’s arrival, stay, and departure are relaxed and effortless. You’ll be the first to greet guests and set a positive tone for their experience.

The role requires at least 1 year of guest service experience, the ability to work in a 24-hour operation, and a willingness to speak a second language. Starwood emphasizes a diverse, sustainable workforce and equal opportunity employment.

Qualifications

• Minimum 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Provide impeccable service to guests at arrival, during the stay, and at departure.
• Reflect the brand’s best self through professional and welcoming interactions.

Skills

Front office operations

Guest service

Team player

Multitasking

Second language (bonus)

Job description

Starwood Hotels in Idaho is seeking a warm, welcoming Front Office Agent to ensure every guest’s arrival, stay, and departure are relaxed and effortless. You’ll be the first to greet guests and set a positive tone for their experience.

The role requires at least 1 year of guest service experience, the ability to work in a 24-hour operation, and a willingness to speak a second language. Starwood emphasizes a diverse, sustainable workforce and equal opportunity employment.