Guest Experience Front Desk Agent

Mehr Consultancy; San Francisco (CA); On-site; USD 29,618 - 35,128; Full time

Job summary

Mehr Consultancy is seeking a friendly and customer-focused Front Desk Agent in San Francisco. This role involves providing excellent service to guests, managing check-ins and check-outs, and assisting with guest requests.

The ideal candidate has a high school diploma, strong communication skills, and the ability to handle stressful situations. Proficiency in Windows and office software is required, and the role offers compensation between $21.50 and $25.50 per hour.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to work independently and handle stressful situations.
• Proficiency in Windows operating systems and office software.

Responsibilities

• Check guests in and out by confirming reservations and issuing keys.
• Handle guest requests and complaints promptly.
• Manage cash drawer and process payments.
• Keep the front desk area and lobby clean and organized.
• Provide guests with directions and information about the property.

Skills

Strong communication

Problem-solving

Conflict-resolution

Customer service

Education

High school diploma or equivalent

Tools

Windows operating systems

Office software

Job description

Mehr Consultancy is seeking a friendly and customer-focused Front Desk Agent in San Francisco. This role involves providing excellent service to guests, managing check-ins and check-outs, and assisting with guest requests.

The ideal candidate has a high school diploma, strong communication skills, and the ability to handle stressful situations. Proficiency in Windows and office software is required, and the role offers compensation between $21.50 and $25.50 per hour.