Guest Experience Front Desk Agent

The Moore; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid vacation and holidays

Job summary

Join The Moore as a Front Desk Agent in Miami, FL, where you will play a vital role in delivering exceptional guest experiences. You will manage reservations, welcome guests, and ensure their needs are met throughout their stay.

The position requires at least 2 years of customer service experience, preferably in a hotel setting, along with strong organizational and communication skills. Enjoy a competitive salary and benefits package including medical and paid time off.

Qualifications

• 2+ years of experience in a customer service position.
• Work experience as a Hotel Front Desk Agent or similar role preferred.
• Excellent organizational and communication skills.

Responsibilities

• Perform check‑in and check‑out tasks.
• Manage online and phone reservations.
• Welcome guests and assign rooms.

Skills

Customer service

Organizational skills

Communication skills

Attention to detail

Job description

Join The Moore as a Front Desk Agent in Miami, FL, where you will play a vital role in delivering exceptional guest experiences. You will manage reservations, welcome guests, and ensure their needs are met throughout their stay.

The position requires at least 2 years of customer service experience, preferably in a hotel setting, along with strong organizational and communication skills. Enjoy a competitive salary and benefits package including medical and paid time off.