Guest Experience Front Desk Agent

Remington Logan MH Employers LLC; Logan (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Wireless Internet

Complimentary breakfast

Indoor pool

Fitness center

24-hour market

Job summary

SpringHill Suites Logan is seeking a Front Desk Associate to warmly welcome guests, handle check-ins/outs, and manage reservations. You will post charges, maintain front-office systems, and ensure accurate cash handling while delivering outstanding service.

The role requires flexibility to work varied shifts, including nights and weekends, while contributing to a team that creates memorable experiences for guests at our Logan property.

Qualifications

• Strong customer service mindset and hospitality focus.
• Ability to work flexible shifts including nights, weekends, and holidays.
• Proficient with basic computer tasks and cash handling.

Responsibilities

• Greet and check guests in/out promptly and professionally.
• Post charges accurately and promptly.
• Maintain working knowledge of Front Office systems and daily transactions.
• Manage cash handling, including payments and making change.
• Review reservations with special requests and block rooms as needed.
• Know hotel rates, discounts, and relevant procedures.
• Assist with same-day reservations and cancellation/ relocation procedures.

Skills

Guest service

Team player

Communication

Flexible scheduling

Job description

SpringHill Suites Logan is seeking a Front Desk Associate to warmly welcome guests, handle check-ins/outs, and manage reservations. You will post charges, maintain front-office systems, and ensure accurate cash handling while delivering outstanding service.

The role requires flexibility to work varied shifts, including nights and weekends, while contributing to a team that creates memorable experiences for guests at our Logan property.