Guest Experience Front Desk Agent

Towneplace Suites by Marriott Denver Southwest/Littleton; Littleton (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Hourly rate

401(k) plan

Travel discount

Job summary

Sun Hill is seeking a Front Desk Agent in Littleton, CO to warmly welcome guests and manage front desk operations from check-in to check-out. You will deliver outstanding customer service in a fast-paced hospitality setting and coordinate with team members to ensure guest satisfaction.

The role requires a friendly, professional demeanor, adherence to procedures, and effective communication with guests and staff to maintain smooth hotel operations.

Qualifications

• High School diploma is required.
• Previous hotel experience is preferred.
• Bilingual is a plus.

Responsibilities

• Be the welcoming first point of contact for guests from check-in to check-out.
• Explain hotel amenities and ensure guest satisfaction in a fast-paced environment.
• Maintain security procedures and accurate reservation details.
• Monitor arrivals/departures and update room inventory and notes.

Skills

Customer service

Communication

Education

High School diploma

Job description

Sun Hill is seeking a Front Desk Agent in Littleton, CO to warmly welcome guests and manage front desk operations from check-in to check-out. You will deliver outstanding customer service in a fast-paced hospitality setting and coordinate with team members to ensure guest satisfaction.

The role requires a friendly, professional demeanor, adherence to procedures, and effective communication with guests and staff to maintain smooth hotel operations.