Guest Experience Front Desk Agent

Lincoln Hospitality Management, LLC; Juno Beach, Town of Florida (FL, NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(K) Match

Paid Time Off

Job summary

A hotel management company is seeking a front desk associate to assist guests during check-in and process reservations effectively. The candidate should have at least one year of customer service experience, preferably in a hotel setting. Key responsibilities include coordinating guest services across departments, managing reservations, and ensuring maximum customer satisfaction. Strong work ethic and the ability to work in a team are essential. Competitive benefits offered including medical, vision and dental insurance, and a 401(K).

Qualifications

• 1 year customer service experience required.
• 1 year hotel front desk experience preferred.
• Familiarity with applicable franchise front desk standards and procedures.

Responsibilities

• Assist guest check-ins and processes reservations.
• Coordinate delivery of guest services through various departments.
• Check-in and check-out departing guests efficiently.

Skills

Customer Service

Strong Work Ethic

Team Player

Education

High school graduate or equivalent

Job description

A hotel management company is seeking a front desk associate to assist guests during check-in and process reservations effectively. The candidate should have at least one year of customer service experience, preferably in a hotel setting. Key responsibilities include coordinating guest services across departments, managing reservations, and ensuring maximum customer satisfaction. Strong work ethic and the ability to work in a team are essential. Competitive benefits offered including medical, vision and dental insurance, and a 401(K).