Guest Experience Front Desk Agent

AC Hotel El Segundo; El Segundo (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

AC Hotel El Segundo is seeking a Front Desk Agent to warmly greet guests, handle check-ins and check-outs, process payments, and address guest requests at the El Segundo, CA property. The role supports smooth hotel operations and requires adherence to brand standards and local regulations.

varying shifts and 24/7 hotel operations may affect start and end times. Prior guest service and basic accounting familiarity are preferred, with a high school diploma or equivalent commonly required.

Qualifications

• High school education or equivalent experience.
• Guest service, basic accounting, and familiarity with hospitality industry practices preferred.

Responsibilities

• Greet guests and manage check-ins/outs.
• Process payments and issue room keys per policies.
• Answer guest questions and assist with services and directions.
• Maintain brand standards and privacy policies.

Skills

Guest Service

Cash Handling

Basic Accounting

Hospitality Industry

Computer

Calculator

Education

High school diploma or equivalent

Tools

Calculator

Computer

Phone

Job description

AC Hotel El Segundo is seeking a Front Desk Agent to warmly greet guests, handle check-ins and check-outs, process payments, and address guest requests at the El Segundo, CA property. The role supports smooth hotel operations and requires adherence to brand standards and local regulations.

varying shifts and 24/7 hotel operations may affect start and end times. Prior guest service and basic accounting familiarity are preferred, with a high school diploma or equivalent commonly required.