Guest Experience Front Desk Agent

Drury Hotels; Brentwood (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Company 401(k)

Health benefits

Job summary

Drury Hotels is seeking a friendly front desk team member to greet guests, check them in and out, and promote our programs. You’ll help ensure memorable stays and assist with breakfast and Kickback service while maintaining guest records and handling cash with accuracy.

We offer a rewarding environment with opportunities for growth, a flexible schedule, hotel discounts, and a quarterly bonus program as part of our compensation package.

Qualifications

• Friendly, helpful, and professional demeanor required.
• Attention to detail when handling multiple tasks.
• Ability to work with guests and team members in English.

Responsibilities

• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk tasks: check-in/out, promote programs, maintain guest records, cash handling, monitor satisfaction.
• Assist with breakfast and Kickback service, including food preparation and setup as needed.
• Maintain high integrity and hospitality standards to promote the Drury culture.

Skills

Customer service

Multitasking

Cash handling

English communication

Education

High school diploma or equivalent

Tools

Cash register / POS

Job description

Drury Hotels is seeking a friendly front desk team member to greet guests, check them in and out, and promote our programs. You’ll help ensure memorable stays and assist with breakfast and Kickback service while maintaining guest records and handling cash with accuracy.

We offer a rewarding environment with opportunities for growth, a flexible schedule, hotel discounts, and a quarterly bonus program as part of our compensation package.