Guest Experience Front Desk Agent

EmergencyMD; Bartlett (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

510(k) Matching

Paid Time Off

Tuition Reimbursement

Travel Discounts

Job summary

A premier hospitality provider is seeking a Front Desk Agent for its Attitash Mt. Village location. The ideal candidate will excel in providing exceptional customer service, ensuring guest satisfaction, and maintaining a welcoming environment. Responsibilities include managing reservations, addressing guest inquiries, and coordinating with housekeeping. This role offers competitive compensation and attractive benefits including health insurance, paid time off, and opportunities for career advancement.

Qualifications

• Ability to provide friendly and effective customer service.
• Strong communication skills with guests and team members.
• Experience with handling guest inquiries and issues.

Responsibilities

• Welcome guests and provide assistance with check-in/check-out.
• Ensure effective communication with guests regarding their needs.
• Maintain a tidy Front Desk and common areas for guests.

Skills

Customer Service

Communication

Problem Solving

Job description

A premier hospitality provider is seeking a Front Desk Agent for its Attitash Mt. Village location. The ideal candidate will excel in providing exceptional customer service, ensuring guest satisfaction, and maintaining a welcoming environment. Responsibilities include managing reservations, addressing guest inquiries, and coordinating with housekeeping. This role offers competitive compensation and attractive benefits including health insurance, paid time off, and opportunities for career advancement.