Guest-Experience Food Server & Upsell Specialist

Paycom; Grapevine (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Paycom is seeking a friendly Food Server to join our dining team in Grapevine, Texas. You will describe menu items, explain preparation methods, and upsell specials to guests while maintaining a positive, professional image.

Responsibilities include assisting with greetings/seating, stocking, and providing feedback to management to ensure guest satisfaction. We value prompt, courteous service, teamwork, and adherence to company standards.

Qualifications

• Excellent customer service and communication skills.
• Ability to describe menu items and preparation methods.
• Willingness to upsell menu items and specials.
• Professional appearance and reliable attendance.

Responsibilities

• Describe all menu items and preparation methods to guests as requested.
• Upsell established menu items or specials to maximize revenue.
• Serve menu items promptly and courteously according to service standards.
• Assist with stock service station, coffee, and pre/post-shift side work.
• Process payments with the cashier and handle guest transactions promptly.
• Relay guest feedback to management and follow up on satisfaction.

Skills

Customer service

Communication

Upselling

Attention to detail

Tools

Cashier system

Job description

Paycom is seeking a friendly Food Server to join our dining team in Grapevine, Texas. You will describe menu items, explain preparation methods, and upsell specials to guests while maintaining a positive, professional image.

Responsibilities include assisting with greetings/seating, stocking, and providing feedback to management to ensure guest satisfaction. We value prompt, courteous service, teamwork, and adherence to company standards.