Guest Experience Food Server - Southern Hospitality in Savannah

Hei Hotels Inc.; Savannah (GA); Sur place; USD 12 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical & Dental plans

Vision insurance

Paid time off (vacation/sick/holiday)

401(k) with matching

Hotel room discounts

Résumé du poste

HEI Hotels & Resorts is seeking a guest-focused server for The Kimpton Brice Hotel in Savannah. You will ensure exceptional service, greet guests, handle orders, and collaborate with team members to deliver a flawless guest experience.

Responsibilities include taking clear orders, managing the POS, and promoting menu items while adhering to alcohol service rules and safety standards. The role requires reliability and strong communication.

Qualifications

• Maintain a professional appearance and manner at all times.
• Be a team player and help coworkers.
• Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings, service ware and menu items.
• Remember and promote the variety of menu items.
• Ability to transport large trays up to 30lbs.
• Operate beverage equipment as required.
• Operate POS procedures to pre-check orders and close out checks.
• Strong verbal and written communication skills and adaptable communication style.
• Able to interact effectively with supervisors, coworkers, guests and patrons.

Responsabilités

• Check station for setup and cleanliness before, during and after shift.
• Greet guests and explain specials or promotions.
• Record and confirm guest orders to ensure accuracy.
• Input orders into POS so the kitchen receives details.
• Deliver orders to guests with accuracy and proper condiments.
• Adhere to state, federal and corporate requirements for serving alcohol.
• Replenish beverages and check guest satisfaction.
• Promote desserts and specialty coffees as requested.
• Present the check promptly and complete transactions.
• Maintain regular attendance and be available to work as scheduled.
• Perform other job-related duties as assigned.

Connaissances

Professional appearance

Team player

Food & beverage knowledge

Table settings & service ware

Menu item knowledge

Lift heavy trays (30lbs)

Operate beverage equipment

POS system operation

Verbal & written communication

Adapt communication to audience

Description du poste

HEI Hotels & Resorts is seeking a guest-focused server for The Kimpton Brice Hotel in Savannah. You will ensure exceptional service, greet guests, handle orders, and collaborate with team members to deliver a flawless guest experience.

Responsibilities include taking clear orders, managing the POS, and promoting menu items while adhering to alcohol service rules and safety standards. The role requires reliability and strong communication.