Restaurant Supervisor

Hei Hotels Inc.; Savannah (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Pet insurance

401(k) plan

Hotel discounts

Job summary

Hei Hotels Inc. at Kimpton Brice Hotel in Savannah seeks an Outlet Manager/Team Member to assist the Restaurant, Room Service and other food and beverage outlets, ensuring guest satisfaction, quality service, policy compliance, and achievement of financial goals.

Applicants should be able to operate the POS system, lift up to 50 pounds, push/pull carts up to 150 pounds, and communicate clearly with guests and staff.

Qualifications

• Ability to use point of sale.
• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
• Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Monitor servers and busperson adherence to all service standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor sidework duty completion.
• Maintain bank to HEI Hotels and Resorts standards.
• Read daily communication sheets from previous shift and prepare one for the following shift.
• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
• Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist restaurant manager in conducting menu classes and taste panels.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Point of sale

Lift 50 lbs

Push/pull 150 lbs

Verbal & written communication

Job description

About Us

At the Kimpton Brice Hotel, we take a great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication. Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind- to make every guest feel at home in the heart of Savannah. Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your carrer. With its blend of art, culture, and renowed cuisine, this city is sure to inspire you both inside and outside of the hotel. As part of the Kimpton famiily, you'll join a culture that values creativity, inclusivity, and genuine connections. We believe in cultivating and environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development. Additionally, as an associate at the Kimpton Brice, you 'll enjoy the competitive compensation, benefits , and PTO programs offered by HEI Hotels & Resorts. Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and so much more. Come join a team where passion, creativity, and Southern hospitality meet, and take the next steps in your career with us at The Kimpton Brice.

Compensation

Salary Range: $20.00 - $20.00Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities:

• Monitor servers and busperson adherence to all service standards.

• Supervise service of guests, being watchful of signals from guests in need of service.

• Assist manager to establish and monitor sidework duty completion.

• Maintain bank to HEI Hotels and Resorts standards.

• Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.

• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.

• Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.

• Communicate daily with restaurant manager with regard to special events, house counts, etc.

• Assist restaurant manager in conducting menu classes and taste panels.

• Communicate both verbally and in writing to provide clear direction to staff.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills:

• Ability to use point of sale.

• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.

• Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.