Guest-Experience Food Server | Hospitality Pro

Sonesta International Hotels; Chicago (IL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Legal Services

Job summary

Sonesta International Hotels is hiring a Food Server in Chicago, IL. You will deliver attentive hospitality across restaurant, lounge, or banquet settings, taking orders, making recommendations, and ensuring memorable guest experiences in a fast-paced environment.

The role emphasizes friendly service, teamwork, and upselling opportunities, with a focus on maintaining high standards and guest satisfaction.

Qualifications

• Experience in restaurant, hotel, banquet or customer service roles preferred.
• Strong communication and guest service skills with a friendly, professional attitude.
• Ability to multitask and work in a fast-paced hospitality environment.

Responsibilities

• Provide friendly, attentive food and beverage service across dining outlets.
• Take orders accurately, answer questions, and upsell where appropriate.
• Maintain cleanliness and organization of dining areas and service stations.
• Work with Culinary and Beverage teams to ensure smooth service and guest satisfaction.
• Adhere to food safety and responsible alcohol service standards.

Skills

Customer service

Communication

Multitasking

Teamwork

Hospitality

Food & Beverage knowledge

Tools

POS systems

Job description

Sonesta International Hotels is hiring a Food Server in Chicago, IL. You will deliver attentive hospitality across restaurant, lounge, or banquet settings, taking orders, making recommendations, and ensuring memorable guest experiences in a fast-paced environment.

The role emphasizes friendly service, teamwork, and upselling opportunities, with a focus on maintaining high standards and guest satisfaction.