Restaurant Server — Fast-Paced Guest Experience

Sonesta International Hotels Corporation; Chicago, Northern (IL, KY); Hybrid; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Maternity and Parental Leave

Job summary

Sonesta International Hotels Corporation is seeking a dedicated Restaurant Server at Royal Sonesta Downtown Chicago. You will provide friendly, attentive service across dining outlets and support events with a focus on guest satisfaction.

Ideal candidates have experience in hospitality, strong communication, and teamwork. Flexible availability, including mornings, evenings, weekends, and holidays, is preferred. Benefits are offered as part of the Sonesta team.

Qualifications

• Previous restaurant, hotel, banquet, hospitality, or customer service experience preferred.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality environment.
• Food Handler Certification or alcohol service certification preferred where applicable.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Process guest transactions, payments, and POS system operations.
• Monitor guest satisfaction and maintain cleanliness; support openings/closings, banquet setup, and operational readiness.

Skills

Guest service

Communication

Multitasking

Job description

Sonesta International Hotels Corporation is seeking a dedicated Restaurant Server at Royal Sonesta Downtown Chicago. You will provide friendly, attentive service across dining outlets and support events with a focus on guest satisfaction.

Ideal candidates have experience in hospitality, strong communication, and teamwork. Flexible availability, including mornings, evenings, weekends, and holidays, is preferred. Benefits are offered as part of the Sonesta team.