Guest Experience Server - Food & Beverage

reitmr; Chicago (IL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Legal Services

Maternity and Parental Leave

Job summary

Sonesta International Hotels is seeking a Food Server in the Chicago area to deliver attentive hospitality and memorable dining experiences across our restaurants, lounges, and banquet services. You will guide guests through menu options, provide exemplary service, and contribute to a welcoming dining environment.

The role calls for strong communication, a team-focused attitude, and the ability to multitask in a fast-paced setting.

Qualifications

• Previous restaurant, hotel, banquet, hospitality, food service, or customer service experience preferred.
• Strong communication, interpersonal, and guest service skills.
• Ability to multitask and thrive in a fast-paced hospitality environment.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS system operations accurately and efficiently.
• Monitor guest satisfaction and respond promptly to requests or concerns.

Skills

Guest service

Communication

Multitasking

Teamwork

POS systems

Education

Food Handler Certification

TIPS Certification

Tools

POS systems

Job description

Sonesta International Hotels is seeking a Food Server in the Chicago area to deliver attentive hospitality and memorable dining experiences across our restaurants, lounges, and banquet services. You will guide guests through menu options, provide exemplary service, and contribute to a welcoming dining environment.

The role calls for strong communication, a team-focused attitude, and the ability to multitask in a fast-paced setting.