Guest Experience & Facilities Coordinator

Dexian; Rancho Cordova (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Dexian is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building, managing reception, passes, events, and facilities support.

You will collaborate with vendors, coordinate rooms and events, handle inquiries, and ensure safety procedures, while using MS Office and strong organizational skills to maintain smooth daily operations.

Qualifications

• High school diploma or GED required, with up to 2 years of related experience.
• Strong communication skills to exchange straightforward information.
• Proficiency with MS Office (Word, Excel, Outlook) and organizational abilities.

Responsibilities

• First point of contact for visitors; greet, issue passes, and follow security protocols.
• Answer calls professionally; prepare presentations and address groups of various sizes.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Coordinate and execute workplace services including mail, supplies, onboarding, and maintenance requests.
• Acknowledge inquiries from employees and guests; provide professional, service-driven solutions.
• Organize on-site events; secure spaces, set up/tear down, and supply delivery.
• Follow security and emergency procedures; coordinate with appropriate parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain complex information clearly; follow manager's directions.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

MS Office

Job description

Dexian is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building, managing reception, passes, events, and facilities support.

You will collaborate with vendors, coordinate rooms and events, handle inquiries, and ensure safety procedures, while using MS Office and strong organizational skills to maintain smooth daily operations.