Office Associate

Dexian; Rancho Cordova (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Dexian is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building, managing reception, passes, events, and facilities support.

You will collaborate with vendors, coordinate rooms and events, handle inquiries, and ensure safety procedures, while using MS Office and strong organizational skills to maintain smooth daily operations.

Qualifications

• High school diploma or GED required, with up to 2 years of related experience.
• Strong communication skills to exchange straightforward information.
• Proficiency with MS Office (Word, Excel, Outlook) and organizational abilities.

Responsibilities

• First point of contact for visitors; greet, issue passes, and follow security protocols.
• Answer calls professionally; prepare presentations and address groups of various sizes.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Coordinate and execute workplace services including mail, supplies, onboarding, and maintenance requests.
• Acknowledge inquiries from employees and guests; provide professional, service-driven solutions.
• Organize on-site events; secure spaces, set up/tear down, and supply delivery.
• Follow security and emergency procedures; coordinate with appropriate parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain complex information clearly; follow manager's directions.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

MS Office

Job description

As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Coordinate and assist with facilities, conference rooms, office moves, supplies, and general workplace requests

This site requires someone who can handle a variety of responsibilities and adapt to changing priorities throughout the day.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of MS Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian | Unlock trajectory changing opportunities.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.