Guest Experience & Facilities Coordinator

CBRE Group, Inc.; East Norwalk (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

CBRE Group, Inc. seeks a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building. You will greet entrants, issue passes, coordinate events, and support daily operations.

This role emphasizes professional communication, strong organization, and collaboration with vendors and internal teams to ensure a safe, welcoming environment.

Qualifications

• Authorization to work in the United States without visa sponsorship.
• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for entrants; greet, issue passes, and follow security protocols.
• Answer the phone professionally; create presentations and speak to groups.
• Coordinate recreational, dining, and business activities on behalf of requestors.
• Manage janitorial/maintenance orders; coordinate workplace services and onboarding.
• Acknowledge inquiries or complaints and provide professional solutions.
• Organize on-site events; secure space, set up and tear down, and deliver supplies.
• Follow security and emergency procedures; coordinate with parties for safety.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. seeks a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building. You will greet entrants, issue passes, coordinate events, and support daily operations.

This role emphasizes professional communication, strong organization, and collaboration with vendors and internal teams to ensure a safe, welcoming environment.