Guest Experience & Events Coordinator

FTI; Menasha (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Faith Technologies, Inc. is seeking a Guest Services Associate to manage day-to-day hospitality, events, and on-site maintenance at the Menasha location. You will coordinate catering, meals, and guest services while working closely with the Guest Services Manager.

The role requires strong written and verbal communication, superb organization, and flexibility to adjust to events. Local travel for ingredients and supplies, and schedule variation including nights and weekends, are part of the job.

Qualifications

• High School Diploma or GED required.
• 1+ year hospitality/guest service experience preferred.
• Local travel to acquire ingredients and supplies.
• Flexible schedule, including nights and weekends.

Responsibilities

• Oversees catering development, menu planning, and event hospitality services.
• Manages catering services for events and prepares meals, snacks, and beverages.
• Enhances operations and guest experience.
• Maintains facility cleanliness and coordinates housekeeping schedules.
• Manages guest and inventory needs, vendors, and supplies.
• Prepares invoices, reports, emails, letters, and other documents.
• Supports Guest Services Manager with event scheduling and communications.
• Ensures a warm, hospitable environment and guides guests as needed.

Skills

Hospitality focus

Guest service

Communication skills

Event planning

Team collaboration

Education

High School Diploma or GED

Job description

Faith Technologies, Inc. is seeking a Guest Services Associate to manage day-to-day hospitality, events, and on-site maintenance at the Menasha location. You will coordinate catering, meals, and guest services while working closely with the Guest Services Manager.

The role requires strong written and verbal communication, superb organization, and flexibility to adjust to events. Local travel for ingredients and supplies, and schedule variation including nights and weekends, are part of the job.