Guest Experience & Events Coordinator

Holland & Knight; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision

Life & AD&D insurance

Disability insurance

FSAs/HSAs

401(k) with profit sharing

Paid holidays & new parent leave

Job summary

Holland & Knight in Dallas seeks a Guest Services Specialist to deliver professional, responsive guest services for our conference facilities. You will assist in coordinating meetings, support catering orders, and help manage office and pantry logistics while collaborating with marketing and other departments.

The role requires a Bachelor’s degree and 2+ years in events, hospitality, or related areas, with the ability to handle multiple projects and maintain professionalism under pressure.

Qualifications

• Bachelor’s degree required.
• 2+ years of experience in related area (coordinating events, hospitality, restaurants, etc.).
• Ability to manage multiple projects.
• Ability to conduct projects with little supervision.
• Ability to maintain professional demeanor under pressure.
• Professional appearance and manner required for interaction with clients, attorneys, and staff.

Responsibilities

• Assist in coordination and execution of various meetings and events.
• Assist caterers for meetings and events, including communicating and placing orders with vendors.
• Utilize familiarity with office and conference layouts to facilitate meeting logistics.
• Collaborate with other departments, including marketing.
• Maintain and stock kitchens, conference rooms, and visitor offices.
• Set up and break down beverage, coffee, and food arrangements for daily meetings.
• Manage inventory of supplies and maintain kitchen pantries, including coffee machines and other appliances.
• Perform light administrative duties such as scanning, copying, and invoicing.
• Serve as a back-up receptionist by answering and directing calls to appropriate individuals and greeting guests and visitors.
• Special projects and additional duties as assigned.

Skills

Exceptional customer service

Detail oriented

Communication skills

Education

Bachelor’s degree

Job description

Holland & Knight in Dallas seeks a Guest Services Specialist to deliver professional, responsive guest services for our conference facilities. You will assist in coordinating meetings, support catering orders, and help manage office and pantry logistics while collaborating with marketing and other departments.

The role requires a Bachelor’s degree and 2+ years in events, hospitality, or related areas, with the ability to handle multiple projects and maintain professionalism under pressure.