Events & Guest Services Specialist

Holland & Knight LLP; Washington (District of Columbia); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision plans

401(k)

Paid holidays and time off

Professional development opportunities

Job summary

Holland & Knight LLP in Washington, DC is seeking a Guest Services Specialist to deliver professional and responsive guest services for our conference facilities department.

You will assist in coordinating meetings and events, support caterers, manage supplies, and greet guests while collaborating with marketing and other departments.

The role requires a Bachelor's degree and 2+ years in events or hospitality, with the ability to multitask and maintain a professional demeanor under pressure.

Qualifications

• Bachelor’s degree required.
• 2+ years of experience in related area (coordinating events, hospitality, restaurants, etc.).
• Ability to manage multiple projects.
• Ability to conduct projects with little supervision.
• Ability to maintain professional demeanor under pressure.

Responsibilities

• Assist in coordination and execution of various meetings and events.
• Assist caterers for meetings and events, including communicating and placing orders with vendors.
• Utilize familiarity with office and conference layouts to facilitate meeting logistics.
• Collaborate with other departments, including marketing.
• Maintain and stock kitchens, conference rooms, and visitor offices.
• Set up and break down beverage, coffee, and food arrangements for daily meetings.
• Manage inventory of supplies and maintain kitchen pantries, including coffee machines and other appliances.
• Perform light administrative duties such as scanning, copying, and invoicing.
• Serve as a back‑up receptionist by answering and directing calls to appropriate individuals and greeting guests and visitors.
• Special projects and additional duties as assigned.

Skills

Exceptional customer service

Detail oriented

Education

Bachelor's degree

Job description

Holland & Knight LLP in Washington, DC is seeking a Guest Services Specialist to deliver professional and responsive guest services for our conference facilities department.

You will assist in coordinating meetings and events, support caterers, manage supplies, and greet guests while collaborating with marketing and other departments.

The role requires a Bachelor's degree and 2+ years in events or hospitality, with the ability to multitask and maintain a professional demeanor under pressure.