Guest Experience & Events Concierge

JLL; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Orlando, FL is seeking a Workplace Experience Ambassador to ensure building spaces are prepared and maintained to enhance the experience of visitors and staff. You will provide excellent customer service and manage front-of-house queries, directing guests and supporting events.

The role requires 0–2 years of reception or hospitality experience, a high school diploma or GED, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or GED required.
• 0-2 years experience required.
• Experience in reception, concierge, or related field.
• Catering or hospitality experience preferred.

Responsibilities

• Provide excellent customer service to all internal and external visitors.
• Manage all front of house services and appropriately direct incoming queries.
• Plan and assist with physical setup of events and meeting spaces including furniture, signage, and equipment.
• Maintain and update daily records of space and room bookings as well as up-to-date event calendars.
• Support other facilities team services as required.

Skills

Customer service

Self-motivation

Team collaboration

Attention to detail

PC skills

Physical strength

Education

High school diploma

0-2 years experience

Reception/concierge experience

Catering or hospitality experience

Job description

JLL in Orlando, FL is seeking a Workplace Experience Ambassador to ensure building spaces are prepared and maintained to enhance the experience of visitors and staff. You will provide excellent customer service and manage front-of-house queries, directing guests and supporting events.

The role requires 0–2 years of reception or hospitality experience, a high school diploma or GED, and the ability to lift up to 50 lbs.