Business Support, Guest Services

JLL; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Orlando, FL is seeking a Workplace Experience Ambassador to ensure building spaces are prepared and maintained to enhance the experience of visitors and staff. You will provide excellent customer service and manage front-of-house queries, directing guests and supporting events.

The role requires 0–2 years of reception or hospitality experience, a high school diploma or GED, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or GED required.
• 0-2 years experience required.
• Experience in reception, concierge, or related field.
• Catering or hospitality experience preferred.

Responsibilities

• Provide excellent customer service to all internal and external visitors.
• Manage all front of house services and appropriately direct incoming queries.
• Plan and assist with physical setup of events and meeting spaces including furniture, signage, and equipment.
• Maintain and update daily records of space and room bookings as well as up-to-date event calendars.
• Support other facilities team services as required.

Skills

Customer service

Self-motivation

Team collaboration

Attention to detail

PC skills

Physical strength

Education

High school diploma

0-2 years experience

Reception/concierge experience

Catering or hospitality experience

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Summary: The main function of the Workplace Experience Ambassador is to ensure building spaces are appropriately set up and maintained to enhance the experience of all parties. The Workplace Ambassador will interact with a large variety of teams and be responsible for providing excellent customer service.

Job Responsibilities

• Provide excellent customer service to all internal and external visitors.
• Manage all front of house services and appropriately direct incoming queries.
• Plan and assist with physical setup of events and meeting spaces including furniture, signage, and equipment.
• Maintain and update daily records of space and room bookings as well as up-to-date event calendars.
• Support other facilities team services as required.

Skills

• Outstanding customer service skills with the ability and confidence to communicate to customers at all levels, both written and verbal.
• Self-motivated with a confident and energetic attitude.
• Ability to work with other team members and act as an ambassador of the team.
• Detail oriented and organized.
• PC literate with proven ability to manage daily activities using various platforms.
• Able to lift between 25-50 lbs

Education / Experience

• High school diploma or GED required.
• 0-2 years experience required.
• Experience in reception, concierge, or related field.
• Catering or hospitality experience preferred.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On-site -Orlando, FL

Personalized benefits that support personal well-being and growth

• 401(k) plan with matching company contributions
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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