Guest Experience Educator (Retail)

Lululemon Athletica; California (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Bonus program

Health benefits

Paid time off

Job summary

lululemon Athletica in the United States is seeking an Educator to deliver world‑class guest service, share top-quality product education, and connect with our community and culture.

In this role you will move on the floor to engage guests, support store operations, and collaborate with team members to ensure a seamless omnichannel experience.

The position requires flexible availability and a passion for helping guests feel welcomed, valued, and inspired to move well.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end‑to‑end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Job description

lululemon Athletica in the United States is seeking an Educator to deliver world‑class guest service, share top-quality product education, and connect with our community and culture.

In this role you will move on the floor to engage guests, support store operations, and collaborate with team members to ensure a seamless omnichannel experience.

The position requires flexible availability and a passion for helping guests feel welcomed, valued, and inspired to move well.