Guest Experience Educator: Elevate Service & Education

Lululemon Athletica; California (MO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

401(k) matching

Employee discount

Fitness & yoga classes

Parental leave top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on product features, support omnichannel transactions, and uphold our standards of service and store presentation.

You will collaborate with team members to ensure engaging customer interactions, practical solutions, and a welcoming store environment that reflects our community and culture.

Qualifications

• Provide world-class customer service and engage guests with product education.
• Support seamless end-to-end guest transactions and omnichannel programs.
• Maintain store presentation and cleanliness according to company standards.

Responsibilities

• Interact with guests to ensure a great guest experience in a timely manner.
• Assess guests’ needs to offer customized purchase and return solutions.
• Provide technical product education and articulate product value and benefits.
• Move on the floor to engage with guests and support store operations.

Skills

Guest experience

Customer service

Product education

Communication

Teamwork

Education

High school diploma

Tools

POS systems

Job description

lululemon Athletica is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on product features, support omnichannel transactions, and uphold our standards of service and store presentation.

You will collaborate with team members to ensure engaging customer interactions, practical solutions, and a welcoming store environment that reflects our community and culture.