Retail Educator: Guest Experience & Product Education

Lululemon; Shrewsbury (NJ); Sur place; USD 56 482 000 - 64 747 000; Plein temps

Avantages offerts par ce poste

Extended health and dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Résumé du poste

lululemon is seeking an Educator to deliver world-class guest experiences in our store. You will engage with guests, share product education, and embody our community and culture.

Responsibilities include guiding customers, processing transactions, restocking, using in-store tech, and supporting store operations while maintaining a premium environment and upholding safety standards. This role requires flexibility, teamwork, and a genuine passion for wellness and inclusivity.

Qualifications

• Customer service and guest engagement skills.
• Ability to educate guests on product features and benefits.
• Comfort with in-store technology and omnichannel programs.

Responsabilités

• Create a welcoming, inclusive store environment for guests.
• Engage with guests to assess needs and provide tailored purchase/return solutions.
• Articulate product value and educate on features.
• Execute transactions and support omni-channel programs (buy online, store pickup, etc.).
• Move on the floor to assist guests and maintain shop floor standards.
• Receive feedback and escalate or address guest concerns with leadership.

Connaissances

Guest experience

Product education

Omnichannel knowledge

Team collaboration

Adaptability

Communication

Formation

High school diploma or GED

Outils

POS system

Description du poste

lululemon is seeking an Educator to deliver world-class guest experiences in our store. You will engage with guests, share product education, and embody our community and culture.

Responsibilities include guiding customers, processing transactions, restocking, using in-store tech, and supporting store operations while maintaining a premium environment and upholding safety standards. This role requires flexibility, teamwork, and a genuine passion for wellness and inclusivity.