Retail Guest Experience Educator

lululemon; Branson (MO); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Extended health

Dental benefits

Mental health

Paid time off

Retirement match

Employee discount

Fitness classes

Yoga classes

Parental top-up

Development courses

Mentorship programs

Leadership series

Job summary

lululemon is seeking an Educator to deliver world-class guest service in our retail store. You will engage with guests, share product education, and authentically connect with the community and culture.

As a foundational role, you will move across the floor to assist guests, conduct transactions, and support store operations while upholding inclusive values and a safe, luxury environment.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Job description

lululemon is seeking an Educator to deliver world-class guest service in our retail store. You will engage with guests, share product education, and authentically connect with the community and culture.

As a foundational role, you will move across the floor to assist guests, conduct transactions, and support store operations while upholding inclusive values and a safe, luxury environment.