Guest Experience Driver & Bellhop

Hyatt Regency Pittsburgh International Airport; Pittsburgh (Allegheny County); On-site; USD 25,000 - 38,000; Full time

Job summary

Hyatt Regency Pittsburgh International Airport is seeking a Bellperson/Driver to warmly greet guests, assist with luggage, and ensure a smooth start to every stay. This role may be full-time or part-time, requiring a valid driver's license and a commitment to outstanding service.

You will shuttle guests, answer questions about local attractions, coordinate with team members, and help maintain lobby and public areas.

Qualifications

• Valid Driver's License and good driving record.
• Ability to walk, talk, stand, sit, stoop, and drive.
• Ability to lift, push, and pull 75 lbs regularly.

Responsibilities

• Greet customers immediately with a friendly and sincere welcome; understand requests and provide accurate information.
• Transport guests to and from the hotel using the designated shuttle/van.
• Assist guests with lifting and carrying luggage to rooms or bell closet as needed.
• Provide information about hotel services and local attractions to maximize guest satisfaction.
• Report needed repairs and/or service for shuttle/van; adhere to all policies.

Skills

Outgoing personality

Communication skills

Team player

Customer service focus

Job description

Hyatt Regency Pittsburgh International Airport is seeking a Bellperson/Driver to warmly greet guests, assist with luggage, and ensure a smooth start to every stay. This role may be full-time or part-time, requiring a valid driver's license and a commitment to outstanding service.

You will shuttle guests, answer questions about local attractions, coordinate with team members, and help maintain lobby and public areas.