Guest Arrival & Bell Concierge

Omni Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 14,258 - 15,842; Full time

Job summary

Omni Hotels & Resorts in Pittsburgh, Pennsylvania is seeking a Bell Person to handle guest luggage and provide exceptional guest services. The ideal candidate will have excellent communication skills and prior customer service experience, preferably in a four diamond service hotel. Responsibilities include escorting guests, controlling traffic flow in the lobby, and unloading baggage. Must be able to work various shifts and lift up to 70 lbs. Competitive pay starting at $10.35 plus tips.

Qualifications

• Must be able to work a variety of shifts including AM, PM, Overnight, Weekends and Holiday.
• Prior Bell or Doorperson experience in a hotel is highly preferred.
• Prior customer service experience is required.

Responsibilities

• Handle guest luggage efficiently while providing guest services.
• Escort guests to and from their room and provide information about hotel and city.
• Coordinate activity in the drive with Bell Attendants and Valet Attendants.

Skills

Excellent guest service skills

Strong communication skills

Ability to lift up to 70 lbs

Job description

Omni Hotels & Resorts in Pittsburgh, Pennsylvania is seeking a Bell Person to handle guest luggage and provide exceptional guest services. The ideal candidate will have excellent communication skills and prior customer service experience, preferably in a four diamond service hotel. Responsibilities include escorting guests, controlling traffic flow in the lobby, and unloading baggage. Must be able to work various shifts and lift up to 70 lbs. Competitive pay starting at $10.35 plus tips.