Guest Experience Desk Associate

Sethi Management, Inc.; Turlock (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Sick and Vacation time

401k matching

Bonuses

Job summary

Sethi Management, Inc. is hiring for a Front Desk role in California. You will provide a clean, safe environment for guests, check them in efficiently, and ensure correct room type and rates are applied while addressing guest issues.

You will follow brand standards, maintain guest records, operate front desk software, and manage cash with accuracy. A friendly, professional demeanor and flexibility across shifts are essential.

Responsibilities

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner
• Assures that guest is assigned type of room requested and the correct rate is charged and guest issues
• Follows brand standards
• Keep records of room availability and guest accounts. Operates front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests in a prompt and professional manner
• Know all safety and emergency procedures
• Knowledge of office software
• Must be able to work flexible shifts

Job description

Sethi Management, Inc. is hiring for a Front Desk role in California. You will provide a clean, safe environment for guests, check them in efficiently, and ensure correct room type and rates are applied while addressing guest issues.

You will follow brand standards, maintain guest records, operate front desk software, and manage cash with accuracy. A friendly, professional demeanor and flexibility across shifts are essential.