Front Desk

Sethi Management, Inc.; Fresno (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Bonuses

Sick time

Vacation time

Time and a half for holidays

401k matching

Career growth

Job summary

Sethi Management, Inc. is seeking a Front Desk associate to support guests in a welcoming and professional environment. You will check guests in, ensure correct room assignments and rates, and follow brand standards while maintaining records and operating front desk software.

Ideal candidates will handle cash accurately, communicate effectively, and remain flexible to cover shifts, including holidays or peak times, to help the team deliver exceptional hospitality.

Qualifications

• Experience delivering friendly and professional guest service.
• Ability to manage cash transactions accurately.
• Proficiency with basic office software and front desk systems.
• Excellent verbal and written communication skills.
• Willingness to work flexible shifts and adapt to varying guest needs.

Responsibilities

• Provide a clean and safe environment for guests.
• Check in guests in an efficient and friendly manner.
• Ensure guests are assigned the correct room type and rate; resolve guest issues.
• Follow brand standards and maintain guest records.
• Operate front desk software and balance cash/billing drawer.
• Welcome guests and respond to requests promptly and professionally.
• Know safety and emergency procedures; assist as needed.

Skills

Customer service

Cash handling

Front desk software

Communication

Flexibility

Tools

Front desk software

Job description

Here at Sethi Management, you’re more than a team member- you’re part of something meaningful. We believe in kindness, connection, and creating spaces where everyone feels seen and supported. We love helping you grow within our company!

WHO WE ARE:

We lead with care. Open communication, genuine hospitality, and personal growth are at the heart of everything we do. We hold ourselves to high standards-and lift each other along the way.

WHAT WE OFFER:

• A friendly, professional environment
• Room to grow and thrive.
• Competitive pay and bonuses
• Health insurance
• Sick and Vacation time
• Time and a half for working holidays
• 401k matching

WHAT YOU’LL DO:

Front Desk

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner.
• Assures that guest is assigned type of room requested and the correct rate is charged and guest issues
• Follows brand standards
• Keep records of room availability and guest accounts. Operates front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests in a prompt and professional manner
• Know all safety and emergency procedures
• Knowledge of office software
• Must be able to work flexible shifts

Grow with us. Let’s make hospitality feel like home.