Front Desk Champion: Guest Experience & Growth

Sethi Management, Inc.; Fresno (CA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Bonuses

Sick time

Vacation time

Time and a half for holidays

401k matching

Career growth

Descripción de la vacante

Sethi Management, Inc. is seeking a Front Desk associate to support guests in a welcoming and professional environment. You will check guests in, ensure correct room assignments and rates, and follow brand standards while maintaining records and operating front desk software.

Ideal candidates will handle cash accurately, communicate effectively, and remain flexible to cover shifts, including holidays or peak times, to help the team deliver exceptional hospitality.

Formación

• Experience delivering friendly and professional guest service.
• Ability to manage cash transactions accurately.
• Proficiency with basic office software and front desk systems.
• Excellent verbal and written communication skills.
• Willingness to work flexible shifts and adapt to varying guest needs.

Responsabilidades

• Provide a clean and safe environment for guests.
• Check in guests in an efficient and friendly manner.
• Ensure guests are assigned the correct room type and rate; resolve guest issues.
• Follow brand standards and maintain guest records.
• Operate front desk software and balance cash/billing drawer.
• Welcome guests and respond to requests promptly and professionally.
• Know safety and emergency procedures; assist as needed.

Conocimientos

Customer service

Cash handling

Front desk software

Communication

Flexibility

Herramientas

Front desk software

Descripción del empleo

Sethi Management, Inc. is seeking a Front Desk associate to support guests in a welcoming and professional environment. You will check guests in, ensure correct room assignments and rates, and follow brand standards while maintaining records and operating front desk software.

Ideal candidates will handle cash accurately, communicate effectively, and remain flexible to cover shifts, including holidays or peak times, to help the team deliver exceptional hospitality.