Guest Experience Coordinator - Senior Living

Ultipro; Irving (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Paid training

Employee assistance program

Referral program

Job summary

Sonida Senior Living's Remington Valley Ranch in Irving, TX seeks a friendly receptionist to welcome residents and guests and support daily front-desk operations. You will answer phones, provide directions, and handle mail with a focus on courteous, accurate information delivery.

The role emphasizes teamwork, proactive problem-solving, and dependable service to senior residents in a community-focused environment.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolving customer questions and concerns.

Skills

Exceptional customer service

Team player

Job description

Sonida Senior Living's Remington Valley Ranch in Irving, TX seeks a friendly receptionist to welcome residents and guests and support daily front-desk operations. You will answer phones, provide directions, and handle mail with a focus on courteous, accurate information delivery.

The role emphasizes teamwork, proactive problem-solving, and dependable service to senior residents in a community-focused environment.