Resident Services Front Desk Coordinator

Val Verde Nursing and Rehabiliation Center; Del Rio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Val Verde Nursing and Rehabiliation Center is seeking a friendly Receptionist to greet residents, families and staff, answer calls, handle mail, and support the Business Office. You will process invoices, maintain phone lists and assist with resident statements.

In this role you will collaborate with the Administrator and Business Office Manager, ensure smooth front-desk operations, and contribute to a positive, patient-centered environment in our Texas facility.

Qualifications

• High School diploma or equivalent required.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and customer service abilities.

Responsibilities

• Answer and route telephone calls to appropriate staff.
• Assist with mail distribution and general office duties.
• Process invoices and manage accounts payable tasks.
• Update staff phone lists and prepare monthly resident statements.
• Support recruitment and staff development initiatives.
• Verify EPLS and OIG status for vendors.
• Perform additional duties as assigned by the Business Office Manager.

Skills

Communication skills

Microsoft Office

Organizational skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Val Verde Nursing and Rehabiliation Center is seeking a friendly Receptionist to greet residents, families and staff, answer calls, handle mail, and support the Business Office. You will process invoices, maintain phone lists and assist with resident statements.

In this role you will collaborate with the Administrator and Business Office Manager, ensure smooth front-desk operations, and contribute to a positive, patient-centered environment in our Texas facility.