Front Desk & Resident Services Concierge

Ultipro; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Paid training

Employee assistance program

FSA

Job summary

Sonida Senior Living is recruiting a friendly receptionist for Remington at Valley Ranch in Irving, TX. You will be the welcoming face at the front desk, handling calls, guiding visitors, and supporting daily operations with a focus on resident and family experiences.

Responsibilities include answering phones, directing inquiries, coordinating mail, and resolving questions. A compassionate, service-oriented approach and teamwork are essential.

Qualifications

• Enjoy providing exceptional customer service to senior residents and visitors.
• Ability to greet guests, answer calls, and direct inquiries with professionalism.

Responsibilities

• Answers telephone and directs callers to the appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick-up and delivery of express mail services (FedEx, UPS).
• Resolves customer questions and concerns.

Skills

Customer service

Front desk

Telephone etiquette

Team player

Job description

Sonida Senior Living is recruiting a friendly receptionist for Remington at Valley Ranch in Irving, TX. You will be the welcoming face at the front desk, handling calls, guiding visitors, and supporting daily operations with a focus on resident and family experiences.

Responsibilities include answering phones, directing inquiries, coordinating mail, and resolving questions. A compassionate, service-oriented approach and teamwork are essential.