Guest Experience Coordinator — Music & Tech Office

WhiteCap Search; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Whitecap is seeking a front-office receptionist in Brooklyn to welcome visitors, support guests, and serve as the first point of contact for employees and clients.

Responsibilities include managing meetings via Google Calendar, coordinating room changes, handling office requests, and collaborating with EAs. Proficiency with Google Workspace, Slack, Zoom, Jira, and Confluence is a plus; strong hospitality skills are essential. Onsite Monday–Friday in Brooklyn.

Qualifications

• 1 year of corporate office, receptionist, or administrative experience required.

Responsibilities

• Serve as the primary receptionist and first point of contact for employees, clients, and guests.
• Welcome visitors and create a warm, professional, and inviting experience.
• Manage meeting and conference room scheduling through Google Calendar.
• Coordinate scheduling changes, including moving meetings and conference rooms as needed.
• Manage incoming office‑related requests and tickets.
• Communicate with employees through Slack and support virtual meetings through Zoom.
• Collaborate with Executive Assistants and other administrative team members as needed.
• Help maintain an organised, professional, and welcoming front‑office environment.
• Provide general administrative and office support as needed.

Skills

Google Workspace

Slack

Zoom

Jira

Confluence

Hospitality

Executive Assistant

Organisational Skills

Tools

Google Calendar

Slack

Zoom

Jira

Confluence

Job description

Whitecap is seeking a front-office receptionist in Brooklyn to welcome visitors, support guests, and serve as the first point of contact for employees and clients.

Responsibilities include managing meetings via Google Calendar, coordinating room changes, handling office requests, and collaborating with EAs. Proficiency with Google Workspace, Slack, Zoom, Jira, and Confluence is a plus; strong hospitality skills are essential. Onsite Monday–Friday in Brooklyn.