Front Desk & Guest Experience Coordinator

BayOne Solutions; San Francisco (CA); On-site; USD 69,000 - 131,000; Full time

Job summary

BayOne Solutions seeks a Workplace Experience Coordinator to be the warm front-of-house face at our SF headquarters. You will greet guests, issue badges, and steer visits through the building, while supporting the hospitality team with schedules, space upkeep, events, and programming across the EBC and Wellness Center.

The role emphasizes calm, organized multi-tasking, strong communication, and reliable desk coverage, with 2–3 years in guest-facing roles and proficiency in Office or Workspace

Qualifications

• 2–3 years of front desk, reception, concierge, or guest-facing experience.
• Ability to stay calm and organized when multiple requests come in at once.
• Experience with visitor management or badging systems.
• Proficient with Microsoft Office or Google Workspace.
• Capable of lifting up to 25 pounds and standing for extended periods.

Responsibilities

• Front Reception: Staff the EBC front desk, greet and check in guests, issue badges, and direct visitors.
• Traffic Coordination: Manage daily flow, track arrivals, and route deliveries and meetings.
• Guest Support: Provide directions, beverages, Wi‑Fi help, and check in on ongoing meetings.
• Scheduling Support: Assist with scheduling for meetings and events with teams.
• Space & Facility Upkeep: Monitor spaces, reset rooms, restock supplies, and coordinate with Facilities.
• Event Support: Set up and breakdown rooms with required tech and furniture.
• Program Assistance: Aid Experience Enrichment programming and related check-ins.

Skills

Front desk experience

Hospitality mindset

Customer service

Communication skills

Organizational skills

Problem solving

Tools

Microsoft Office

Google Workspace

Visitor management software

Scheduling software

Job description

BayOne Solutions seeks a Workplace Experience Coordinator to be the warm front-of-house face at our SF headquarters. You will greet guests, issue badges, and steer visits through the building, while supporting the hospitality team with schedules, space upkeep, events, and programming across the EBC and Wellness Center.

The role emphasizes calm, organized multi-tasking, strong communication, and reliable desk coverage, with 2–3 years in guest-facing roles and proficiency in Office or Workspace