Front Desk Coordinator

BrightTower; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

BrightTower, in our brand-new headquarters overlooking Madison Square Park, seeks a Front Desk Coordinator to be the face of the firm. You will greet visitors, answer calls, coordinate with security, and keep the reception area, conference rooms, and common spaces polished.

The ideal candidate is warm, organized, and thrives in a fast-paced, collaborative environment. Proficiency with Office 365, SharePoint, Teams, Zoom, and CRM tools is a plus; multi-tasking and strong communication are

Qualifications

• Greet and assist visitors, clients, and business partners in a professional and courteous manner.
• Maintain an organized, welcoming reception area.
• Keep conference rooms tidy and manage office supplies and equipment.
• Maintain and organize the pantry/kitchen, including receiving, stocking, and managing food inventory.
• Keep the kitchen area clean and orderly, including unloading the dishwasher and tidying conference rooms and common spaces.
• Coordinate and handle incoming/outgoing mail, packages, and deliveries.
• Assist the team with scheduling conference rooms and meetings, managing conflicts, and sending reminders for both in-person and virtual appointments.
• Collaborate with teams on other ad-hoc projects as they arise.

Responsibilities

• Greet and assist visitors, clients, and business partners in a professional and courteous manner.
• Coordinate and manage reception area, mail, and deliveries.
• Support scheduling of conference rooms and meetings, including virtual setups.

Skills

Reception experience

Hospitality mindset

Customer service

Communication skills

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office 365

SharePoint

Teams

Zoom

CRM platforms

Job description

We're beginning an exciting chapter in our brand-new headquarters overlooking Madison Square Park, and we're seeking a receptionist who is excited to be the face of the firm - the first person every client or guest meets when they walk through our doors.

As our Front Desk Coordinator, you will be the first point of contact for clients and visitors, welcoming guests, answering calls, coordinating visitor entries with building security, and keeping our reception area, conference rooms, and common spaces polished and running smoothly.

This is an amazing opportunity for someone who is warm, organized, and energized by a fast-paced collaborative environment where no two days look the same!

What you'll do:

• Greet and assist visitors, clients, and business partners in a professional and courteous manner
• Manage and maintain an organized, welcoming reception area
• Keep conference rooms tidy and manage office supplies and equipment
• Maintain and organize the pantry/kitchen, including receiving, stocking, and managing food inventory
• Keep the kitchen area clean and orderly, including unloading the dishwasher and tidying conference rooms and common spaces
• Coordinate and handle incoming/outgoing mail, packages, and deliveries
• Assist the team with scheduling conference rooms and meetings, managing conflicts, and sending reminders for both in-person and virtual appointments
• Collaborate with teams on other ad-hoc projects as they arise

Our ideal candidate is:

• Experienced in prior reception/hospitality roles
• Polished and personable; a natural host who makes clients and guests feel welcome from the moment they arrive
• Proficient with the Microsoft Office 365 Suite (Word, Excel, PowerPoint), SharePoint, Teams, Zoom, and CRM platforms
• An excellent verbal and written communicator with strong attention to detail
• Able to multi-task and manage time effectively
• Someone who demonstrates integrity, sound judgment, proactivity, and an eagerness to learn
• Excited to be part of a team-oriented entrepreneurial culture

Company address: 41 Madison Avenue, New York, NY